Highly Trained Restoration Specialists

Vince Lombardi famously said,

    "The price of success is hard work,

    dedication to the job at hand,

    and the determination that whether we win or lose,

    we have applied the best of ourselves to the task at hand."

That same commitment to hard work and improvement is rooted into the DNA of everyone at SERVPRO of Montclair / West Orange. It's our commitment to training, education and mentorship. 

Disaster restoration requires skill, both with our hands and with our intellect. We work to excel in both sets of skill, both soft and hard.

The IICRC is organization that regulates the continuing education world for disaster restoration companies. Their mission is to “advance standards” and “establish certifications” for the restoration world and related industries.

Because we are committed to a trained staff our team members receive in-team mentoring and IICRC certifications in a variety of restoration topics ranging from Water Damage Restoration to Commercial Drying.

Our local franchise is a key partner SERVPRO is a key partner in the greaterMontclair area including Glen Ridge, Llewellyn Park and Verona. 

Learn more about our team in the about section of the website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Montclair / West Orange offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)