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Proper Treatment After Flooding Can Prevent Secondary Damage Such as Black Mold

3/27/2020 (Permalink)

Flooded basement Calling a water damage repair and restoration company in Montclair, NJ to see to the proper extraction of the water after a flood is critical.

Proper Treatment After Flooding

When the tragedy of a flood happens in your home in Montclair, NJ you do your best to clean it up and restore a sense of security and normalcy for your family. The initial flooding can be followed by secondary damage, such as black mold. This is the reason that further steps may be needed to ensure that your home is fully restored to livable condition.

Causes of Secondary Damage Following In-Home Flooding

  • Residual moisture content due to incomplete water removal
  • Inadequate disinfection methods
  • High humidity, especially when combined with warmth

Moisture Removal

If water is not removed immediately or completely after a flood in your home, you can experience some structural damage such as warping or swelling of floorboards or studs. Allowing these to become saturated, but not replacing or drying them out completely may result in soft spots or weakening.

Cleaning and Disinfecting

All flooded areas should be inspected for residual bacteria or other contamination. It may be necessary to use chemical cleaners and/or ozone generator to destroy all bacteria and microbial growth from carpets and soft surfaces in order to prevent things such as black mold.


Controlling the humidity in the affected area is also a key factor in preventing secondary damage. If carpets, floorboards, sheetrock or other materials are continually subjected to high humidity, it is an irresistible invitation to black mold to join the party. A dehumidifier can help a great deal in keeping mold spores and growth in check.

Calling a water damage repair and restoration company in Montclair, NJ to see to the proper extraction of the water after a flood is critical. They can check more than just skin deep to remove water in hidden places. They will also use proven methods to disinfect and clean everything, ensuring that residual bacteria is destroyed. In addition, they will have access to ozone generators and can help you find a good dehumidification unit to help prevent black mold growth and restore your home to pre-flood livability.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can handle any cleaning job

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Montclair/West Orange, (973) 669-4825

Storm Preparation Checklist

3/20/2020 (Permalink)

A barrier of sandbags Make sure you have enough sandbags to protect your building

Strong storms can bring many problems, such as flooding or wind damage. An announcement from the National Weather Service is not the time to start thinking about what you need for storm readiness. As storm season in Llewellyn Park, NJ, gets closer, take some time to make sure your commercial building is prepared by marking items off this checklist.

Stockpile Sand Bags

The first line of defense against flood damage is some type of barrier around your building that keeps floodwater from rushing in. Before storm season begins, make sure you have enough sand bags to protect the most vulnerable places of your building:

  • Windows
  • Doorways
  • Basement vents
  • Foundation

Making sure you have enough barriers to keep flooding at bay is an important part of storm season readiness.

Elevate Sensitive Items

Despite your best efforts at keeping water away from your building, a strong storm can lead to floods, particularly in the lower levels of your building. If this happens, you may not be able to avoid having to replace your floors. You can protect the items in your building, though, by elevating furniture and equipment off the floor itself. Flood cleanup specialists recommend moving electrical outlets higher on the wall so that they stay above the flood line. Try to avoid keeping important documents in a file cabinet on the floor of the basement, as this is the area of the building most likely to flood first during a storm.

Prepare Evacuation Plan

If the high winds and rains of an approaching storm are strong enough to cause significant storm damage to your building, it is probably best if you get your people out of it and to safer ground. Have a strong emergency plan in place for emptying your building safely and efficiently.
Storms can cause flooding, broken windows and structural damage to your building. A few precautions as storm season approaches can help you minimize the damage and keep employees safe when the building is compromised.

Everything You Need to Know About Smoke Detectors

2/28/2020 (Permalink)

smoke detector with white smoke and red warning light Smart smoke alarms can be expensive

Everything You Need to Know About Smoke Detectors

Smoke detectors are designed to warn people in the event of a fire, and they have been doing well so far. However, there has been technological progress in the smoke alarm scene that has brought more convince to this trusty technology.
Here are some of the features of a smart smoke detector:

  • Remote Control
  • Visual integration
  • Listeners

Remote Control
The ability to take commands remotely is perhaps the smart detector's most significant advantage over its counterpart. You no longer have to press the reset button to stop chirping in a smoke alarm. The devices can now connect to WiFi, and that brings a whole new dimension of functionality. You can now silence a beeping alarm from an app on your phone, and the detectors can also communicate with each other. For example, if a fire breaks out on the first floor while you are watching TV in the basement. All the smart fire alarms will go off to alert you before its too late.

Visual Integration
Some smart fire sensors will let you have a visual of the house while you're away. That is especially useful for people who have kids staying in the house without adult supervision or while on vacation. The devices send a notification to a connected phone when the alarm goes off, and also gives the user an option to see what's happening. Using this information, you can call the firefighters or turn the devices off.

Since smart fire detectors are pretty expensive, some people prefer using listeners to get notifications when the regular alarms go off. The only problem with this setup is that you have to operate the actual smoke alarm system manually. Fire safety is perhaps one of the biggest worries for homeowners in Glen Ridge, NJ, and installing a fire alarm system is one way of mitigating this risk. It also feels nice if the system sends real-time notifications to your phone as soon as a fire incident occurs in your home.

Everything You Need To Know About Toilet Overflows Caused by Showers

2/25/2020 (Permalink)

Overflowing toilet Overflowing toilets can create a large mess and result in property damage

One of the plumbing problems you may face at home involves the toilet overflowing while the shower is on. Both appliances are connected by the building's sewage systems. As a result, you may need to conduct sewage cleaning to resolve the problem. Continue reading and learn more about the specific catalysts, some possible solutions and actions to take if you are unable to fix it.

Relationship Between Showers and Overflows

A toilet overflow taking place after someone uses the shower is a clear example of the connection between the toilets and the West Orange, NJ, sewer line. When this line becomes clogged, the water from the shower will seek the first drain available, which is the toilet. Overflowing toilets can create a large mess and result in property damage, so it is important to deal with the clogged pipe as soon as possible.

Potential Overflow Solutions

Before contacting plumbing professionals, there are a few sewage cleaning options you can try by yourself. Start with the first measure and attempt the next one if it does not work as intended.

  • Using a plunger on the toilet
  • Running a 25 ft. snake through the toilet
  • Clearing the drain directly with a snake
  • Removing the clog from the drain cleanout

The last procedure is performed in the drain line's cleanout, which you can find by a crawlspace, the basement or outside of your home. Unscrew the cap and run the snake to eliminate the obstruction causing the excess.

Larger Clogging Problems

If the above methods still are still ineffective, you will need to contact professional plumbers to handle the situation. The clog may be farther than expected, the blockage may be stronger or roots may have affected the sewer line. Do not risk further damage or injury and let the specialists handle it. Also, bring in water damage remediators to restore the affected area.
A toilet flowing with excessive water after a shower may seem unusual, but it is a frequent sewer line problem. Simple sewage cleaning techniques or a plumber's visit can easily fix the issue.

What Is Secondary Damage and Why Is It Important for Your Business?

2/3/2020 (Permalink)

White pipe coming out of a wall, wall covered with mold. Concept Secondary damage after water loss Water loss caused mold growth

When a significant water intrusion strikes your business, it isn’t just the flooded areas that receive damage. Excessive water in Upper Montclair, NJ, also directly leads to high humidity that can cause black mold and other problems in seemingly untouched places. This can create what’s known as secondary damage.

Water Damage Spreads Beyond the Flood

The Institute of Inspection Cleaning and Restoration Certification (IICRC) defines secondary damage as “the impairment of the appearance or function of a material from prolonged indirect exposure to water.” Key to this issue is that the water never made direct contact with the damaged materials.
Examples of this type of damage include

  • Black mold
  • Swelling wood or drywall
  • Cupping or warping of a wood floor

The damage can be either cosmetic, structural or both. It may also be reversible or permanent.

Water Wicking Causes Secondary Damage

Excessive humidity in a building can cause all kinds of problems. It’s bad for paperwork, electronics and many sorts of building materials. Water also can be drawn to dry areas by being wicked through porous materials and can even travel uphill through tiny cracks by capillary action due to water’s amazing surface tension.

Water Damage Should Be Repaired Immediately

Simply put, the longer water has to impact a material, the more damage possible. If caught quickly, many types of harm, such as minor wood warping, can be reversed. Once the wood has rotted, however, the injury is permanent. Wood rot must be removed and replaced quickly to avoid drawing termites. Black mold and fungus can often be fixed, and bowed flooring is usually repairable.
If you’ve had a water intrusion into your business in Upper Montclair, NJ, you need an IICRC-certified company with the specialized equipment that can extract excess water from salvageable materials. SERVPRO is Here to Help you get back to normal business operations and put the disaster far behind you quickly and efficiently.

Preventing Mold Growth After Water Damage

1/20/2020 (Permalink)

Structure of a bathroom with mold growth Water damage leads to mold

Preventing Mold Growth After Water Damage

Water damage to your Montclair, NJ, business can cause serious problems. If left for more than 24 hours, mold can begin to grow, so it is important to dry the area as soon as possible. The following steps outline the cleanup process:

1. Document the damage. Depending on how busy the insurance company is, there may not be time to wait for an adjuster to visit the property. Take detailed photographic or video evidence of the damage to give the insurance company when you file a claim.

2. Remove standing water. You can extract a lot of the water using pumps, specialized vacuums or buckets. Make sure to remove as much water as you can.

3. Dry out remaining moisture. For proper mold prevention, it is important to thoroughly dry the entire affected area. After removing standing water, there may still be moisture remaining in porous surfaces, and it is just as important to dry those areas. A fan or dehumidifier can come in handy with this step. Any items that cannot be fully dried should be thrown out. If the water damage is severe, you may need to hire professionals to ensure everything is dry.

4. Clean affected areas. Clean all surfaces that came into contact with the water. The level of contamination in the source water will determine the type of cleaner you should use. Throw away any items that cannot be properly sanitized.

5. Repair or replace damaged items. Whether or not mold growth is present, there will likely be damage to some items. You may be able to do the repairs yourself. However, for serious damage or damage to delicate objects, it may be necessary to seek professional help or completely replace the item.
Water damage, if not addressed quickly, can lead to mold growth. If the damage to your commercial building is more than you can handle on your own, a certified restoration company can help you get your property back to normal quickly and safely.

Claims Information at Your Fingertips

1/20/2020 (Permalink)

Insurance claims form While each insurance claim is different, they all have their own complexities

Claims Information at Your Fingertips

The unexpected can happen to any business in Upper Montclair, NJ. When it does, an insurance agent or adjuster is there to ensure the insurance claim goes as smoothly as possible. That vital role comes with diverse responsibilities to ensure the client gets their property back to normal within the guidelines of the insurance policy. Choosing the right restoration services company can eliminate unneeded headaches and quicken the process.

Information Whenever It Is Needed

Along with having an elite team of certified specialists when it comes to mold, fire, water and smoke damage, SERVPRO also has the expertise and an established system to aid in the claims process. Instead of working with a company that may or may not keep track of everything, SERVPRO prides itself on keeping detailed, accurate documentation throughout the process. Within a few hours after an inspection, our Claims Information Center provides the data you need via an electronic job file that includes:

  • A detailed outline of the estimate
  • Photos of the losses
  • Forms and other needed documentation in digital format

Along with the file, you get online access to all the documents needed, as well as up-to-date progress reports. By logging in, you can check pending and completed jobs, as well as obtain data regarding job cost and performance.

Trusted Professionals

In addition to keeping you up to date on all aspects of the insurance claim, we are also available 24/7 for any questions or concerns. If changes need to happen, we ensure ongoing communication so all interested parties’ needs are met. As a leader in the industry for decades, we have a proven track record of making a disaster “Like it never even happened,” for clients while ensuring as much as possible is restored and not replaced to keep costs as low as possible.
While each insurance claim is different, they all have their own complexities. Choosing the right restoration specialist can help ensure a speedy recovery with the quality work your clients deserve.

The Benefits of Calling Professionals to Handle Water Damage

1/20/2020 (Permalink)

Two air movers placed on the floor Water damage is our specialty

The Benefits of Calling Professionals to Handle Water Damage

Most people have no idea water damage is about to occur to them at home or work. They have no idea they might wake up in the morning to find water in the home that shouldn’t be there. They don’t know when they walk into the office they might find water in the business that has no business being there. They don’t realize a pipe in the walls has been leaking and causing extensive water damage for months. They don’t know they’ve been living with a pipe about to burst for months. They don’t know their sewage is too full from an overflowing septic tank or a clog somewhere along the line.

Some people might know water damage is about to occur. They might know a hurricane or tropical storm is on the way. They might know flood damage is very likely due to their proximity to the water or their home or office’s location in a low-lying area. The only good thing that comes out of flood damage is the fact it’s easy to predict and prepare for in many instances. When someone knows a storm is coming, they have time to move their items off the floor and protect what they can. In reality, most people are just surprised when water damage occurs, and flood damage is often devastating. That’s why calling a professional water cleanup restoration and mitigation company is the right choice. If anyone remains unconvinced of this, it’s time to learn the benefits calling a professional restoration and mitigation service has to offer.

Faster Water Cleanup

Some people know they need to get through the water cleanup process quickly, but they don’t know how. Call a professional restoration and mitigation service. They are equipped to take care of water cleanup and drying quickly and efficiently. They know there is a chance they might have mold already forming inside a home or office, and they know time is of the essence.

Faster cleanup means fewer chances for mold to grow and spread, and it means there is less chance of further damage occurring. Faster water cleanup is one of the biggest benefits of the restoration process.

Better Equipment

There is a good reason to call a professional mitigation company, and it’s to use their professional equipment. The drying process is so much easier to go through when there is professional-grade equipment available. The job of a homeowner or business owner is made much simpler when it’s provided through a service such as this that provides the correct type of equipment.

When water in the home or water in the business is present, drying the mess is key. The faster it’s dried, the faster water in the home or water in the business can be cleaned up and the situation rectified.

Less Chance of Spending More Later

When someone finds water in the home, it’s not a good sign. The same goes for finding water in the business. It’s one of the most stressful things a homeowner or business owner goes through, and it’s best handled by the professionals. Water in the home can become a much more expensive problem if it’s not cleaned up right away in the correct manner.

Anyone who finds water in the business or home and chooses not to call for professional help is not saving money. It might seem like it at first, but the cost they face to repair damage as it continues to grow worse under carpet padding, inside drywall, and anywhere else in the home or office is getting more expensive by the day. What might have been a simple cleanup process following water damage or flood damage turns into a major project.

The drying and cleaning process takes skill and professionalism when it's done correctly. This is one of those situations when attempting the project at home is not financially motivating. It's better to do it professionally.

How To Maintain Your Commercial Fire Sprinkler System

12/30/2019 (Permalink)

sprinkler head Your sprinklers can help to prevent devastating damage if a fire impacts your Verona, NJ, commercial property

Guidelines for Properly Maintaining Your Business's Fire Sprinklers

You must be prepared for anything as a business owner and that includes fire incidents. In addition to forming a reliable emergency plan and inspecting your fire alarms, it’s crucial to monitor your fire sprinkler system on a regular basis. Your sprinklers can help to prevent devastating damage if a fire impacts your Verona, NJ, commercial property. Here are some guidelines for properly maintaining your business’s fire sprinklers.

Check the Water Pressure

In order to properly douse the flames during a fire, your fire sprinkler system needs the optimal amount of water pressure. It’s best to contact a plumber or a fire professional who can accurately assess the water pressure of your sprinklers. A knowledgeable specialist can then perform the following steps:

  • Test the control valve
  • Read the gauge
  • Open the main drain

This process allows experts to determine whether there is sufficient water flowing through your sprinkler system.

Wash the Sprinkler Heads

Your sprinklers accumulate large amounts of dirt, dust and other forms of debris on a day-to-day basis. If these materials continue to build up, water may not flow freely from the sprinkler heads. As soon as you notice a layer of grime on your sprinkler heads, use a degreasing solution to remove the coating. This ensures that your fire suppression system can respond properly to a fire emergency.

Remove Obstructions

If there are any objects blocking adequate spray from your sprinklers, the system may not work properly during a fire. Be sure to remove any objects that are stacked to a high level as they can be hazardous. The area surrounding your fire suppression system should be completely free of obstructions to allow the sprinklers to distribute water evenly throughout the room.
Maintaining your fire sprinkler system can keep your business protected. If any fire, water or smoke damage occurs due to faulty sprinklers, contact water damage restoration specialists immediately for a fire sprinkler cleanup.